Privacy Policy

1. Who we are

GameRoch is operated by Madishan Games, a business based in Delhi, India. Madishan Games is the data controller responsible for the information described in this policy.

Madishan Games
H-175B, Street No. 17, Kunwar Singh Nagar, Nangloi, Delhi 110041, India
Email: [email protected]
Phone: +91-9953105778

2. What this policy covers

This policy covers the GameRoch website at gameroch.com, the GameRoch app for iOS, the GameRoch app for Android, and the games you play on them. All of them are operated by Madishan Games and share the same backend.

It does not cover third-party services you may reach through GameRoch — for example Google's or Apple's sign-in services, or an external site you open by tapping a link. Those services have their own privacy policies.

3. Information we collect

3.1 Your profile

When you start playing, GameRoch creates a guest account for you, identified only by a randomly generated ID. On it we keep:

• the display name you choose. This is the name other players see. Display names are screened automatically against a word filter and may be rejected;
• your age group: under 13, 13 to 17, or 18 and over. On the website you pick the group. In the app you enter your birthday, but your birthday stays on your device: our servers receive and keep only the age group, and the app can update the group from it as you get older;
• the country you choose, your character and frame, and settings such as your theme and language.

3.2 Signing in

Signing in is optional. It keeps your profile safe and lets it follow you to other devices. Depending on how you sign in, we receive:

• Google — your name and email address, as provided by Google;
• Apple, where offered — your name and email address, as provided by Apple. If you choose Apple's Hide My Email option, we only ever see the relay address Apple creates;
• Email and password, for accounts made in earlier versions of the app — your email address. Your password is handled by Firebase Authentication, and we never see it.

3.3 Gameplay and progress

We keep your scores and results; your league, division and standings; your tournament entries and places; your medals and title; your Today's quiz results and Wisdom Points; your balances of coins, Diamonds and Roch Points, with a history of what you earned and spent; the items and characters you own; your missions and daily rewards; and your favourite games. All of this is linked to your account ID.

We also record events such as joining a league, finishing a game and season changeovers, so that leagues, rewards and tournaments work correctly.

3.4 Comments, ratings, likes and reports

If you post a comment on a game, we keep its text, the game, the time and its moderation status. We also keep the ratings you give, the games you like or mark as favourites, the reports you send us about a comment, and the list of players you have blocked.

3.5 Usage and technical information

• How GameRoch is used. We count the screens opened, device type, language and theme as daily totals that do not name any player.
• Who is playing now. To show how many people are in a game right now, we keep one record per player of the game they last opened and when. It is overwritten each time.
• Your country, from your network address. Once, when your account is first used, our server looks up the country of your network (IP) address through ip-api.com and keeps only the country code.
• App statistics App. The app uses Google Analytics for Firebase to record basic events, such as the app being opened, the app version and the device type, so we can fix problems and improve the app.
• Technical logs. Like any online service, our providers process your IP address, device and browser details and error reports when you use GameRoch, to deliver it and keep it secure.

3.6 What we do not collect

We do not collect your precise location, your contacts, your photos, your microphone or camera input, your health data, or any financial or payment information. Your exact birthday never leaves your device. GameRoch has no in-app purchases and takes no payment from players.

4. How we use your information

We use the information described above to:

• create and run your account or guest profile, and sign you in;
• save your progress, and run leagues, tournaments, Today's quiz, leaderboards and the Hall of Fame;
• keep your coins, Diamonds, Roch Points and Wisdom Points, and the items you unlock;
• show comments, ratings and likes, and moderate them: the word filter, approval of comments from players aged 13 to 17, reports, blocking, and removing content or accounts that break our community rules;
• give each age group the right experience: no ads and no posting for players under 13, and only teen-rated ads for players aged 13 to 17;
• show ads, and pay the coins for rewarded ads App;
• understand in aggregate how GameRoch is used, so we can fix problems and improve it;
• prevent cheating, fraud and abuse, and keep GameRoch secure;
• meet legal and store-policy obligations.

5. Advertising

5.1 Website Web

We do not display advertising on gameroch.com.

5.2 In the app App

The GameRoch app shows ads served by Google AdMob: an occasional full-screen ad between games, and rewarded ads that you choose to watch for coins. Rewarded ads are always optional.

What the app does depends on your age group:

• Under 13, or no age group yet — no ads at all.
• 13 to 17 — only ads rated for teens. We tell Google that the player is under the age of consent, and the app never asks for tracking permission.
• 18 and over — where the law requires it, Google's consent form appears first. On iOS, the app then asks for tracking permission (see 5.3).

When you finish a rewarded ad, Google confirms it directly to our server, and only then do we add the coins. We keep a record of each rewarded ad — when it was watched, the ad unit and the result — with your account, so that each ad pays once.

AdMob may collect and use your device's advertising identifier and related information to deliver and measure ads, including personalised ads where you allow it. For details on how Google uses data from apps that use its advertising services, see policies.google.com/technologies/partner-sites. Where the law requires it, you can change your ad consent at any time from Profile → Ad privacy choices.

5.3 Tracking permission iOS

On iOS, players aged 18 and over are asked for permission through Apple's App Tracking Transparency prompt before their advertising identifier is used for personalised ads. If you decline, ads still appear but are less relevant. Players under 18 are never asked. You can change your choice at any time under Settings → Privacy & Security → Tracking.

5.4 Advertising ID Android

On Android, the app uses the Google Advertising ID. You can reset it, or opt out of ad personalisation entirely, under Settings → Privacy → Ads. Resetting the identifier does not stop ads from appearing; it limits how personalised they are.

6. Third-party services

The games on GameRoch are served from gameroch.com and run inside GameRoch. A game receives no account information. It passes back only your result, and a game you can resume keeps your progress on your device.

7. What other players can see

Other players can see your display name, your character and frame, your title, division, Roch Points and medals, and your scores and places in leagues, tournaments, Today's quiz leaderboards and the Hall of Fame. Your comments are public, with your display name, your character and the time you posted. For likes and ratings, other players see only the totals for each game, not who gave them.

Other players never see your email address, your age group, your birthday, your country or how you sign in.

Leagues are filled to a fixed size with computer-controlled players when there are not yet enough real players in a division. These are not real people and no real person's data is involved.

Other players' comments have Report and Block buttons. A comment reported by several players is hidden until a moderator decides, and reports are reviewed within 24 hours. Blocking a player hides their comments from you; we store the list of players you have blocked on your account, and you can unblock anyone from Settings → Blocked players. If a player's display name is inappropriate, email us.

8. Sharing and selling

We do not sell your personal information. We share information only with the service providers listed in section 6, who process it on our behalf in order to run GameRoch, as described for advertising in section 5, and where we are required to do so by law or by a valid legal request.

9. Storage and security

Your data is stored using Google Firebase services — Firebase Authentication and Cloud Firestore — which follow industry-standard security practices. Data is encrypted in transit between your device and our services. Our backend runs on Google Cloud infrastructure in the United States, so your information may be stored and processed outside your own country.

No system is perfectly secure, and we cannot guarantee absolute security. If we become aware of a breach affecting your personal information, we will act promptly and notify you where we are required to.

10. How long we keep data

We keep your account data — your profile, progress, balances, items and the rest of section 3 — for as long as your account exists. A comment stays until you delete it, a moderator removes it, or you delete your account.

When you delete your account, the associated data is removed from our systems within 30 days. Reports that other players made about your comments are kept as part of our moderation records. We also keep a limited record of account and moderation actions for security, fraud prevention and legal reasons.

Aggregated statistics that cannot identify you may be kept for longer, as they are no longer personal information.

11. Your rights and choices

11.1 Access and correction

You can see and change your display name, character, frame and settings from your profile in the app and on the website. Your birthday is kept only on your device. For anything else, email us and we will help.

11.2 Deleting your account

You can delete your account and all associated data in three ways:

• In the app — go to Profile and tap Delete account at the bottom of the list. This is immediate and permanent.
• On the website — open Privacy & account and choose Delete account, or see our Account Deletion page.
• By email — write to [email protected] with the subject line "Delete My Account".

Deletion removes your account and profile, your display name and character, your scores, league, tournament and quiz records, your balances and items, and your likes, ratings, comments and the reports you sent. It cannot be undone, and balances and items are not recoverable afterwards.

11.3 Advertising choices App

Where the law requires it, change your ad consent from Profile → Ad privacy choices. See sections 5.3 and 5.4 for how to control ad personalisation on your device.

11.4 Depending on where you live

Depending on your country, you may have additional rights over your personal information — such as the right to access it, correct it, have it deleted, or object to certain processing. Email us and we will respond to any such request in line with the law that applies to you.

12. Children and teens

GameRoch is made for a general audience, and it is built to be safe for younger players too. Every new player gives an age group (see 3.1), and the experience follows it:

• Under 13 — no ads, and no posting comments. They can still read comments, play every game and appear on leaderboards with their display name.
• 13 to 17 — only teen-rated ads, no tracking question, and their comments are approved by a moderator before anyone else sees them.

Signing in is optional. If a player under 13 signs in with Google, Apple or email, we receive that account's email address as described in 3.2. A parent or guardian can ask us to delete a child's account at any time: use Delete account in the app, or email [email protected], and we will delete the account and its data.

13. Changes to this policy

We may update this policy from time to time. When we do, we will change the "Last updated" date at the top of this page. If a change materially affects how we handle your information, we will make that clear in the app as well.

14. Contact us

Questions about this policy, or about your data, go to [email protected]. We usually reply within 2–3 business days. For general help, see our Support page.